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Frequently Asked Questions

1.

Kids can play?

Yes! They enjoy a lot playing our games.

From 8-13 year with a monitor or from 13-14 alone but controlled by our Game Master

2.

When would be more weeks available to book in the calendar?

Our calendar allows our users to make reservations maximum two months in advance. That's why on Mondays each week unlocks a new one, coinciding with the day which falls on Monday of next week to release.

3.

Is it possible to extend the voucher expiry date?

Unfortunately the expiration date cannot be extended, so please mind that you have 2 months for booking and this includes as well any session in the future. So only the reservation has to made within 2 months.

4.

I have a reservation, but I cannot come in the time I booked. What can I do?

If you haven't payed the reservation yet, please just cancel the booking as soon as you know that you are not able to come so the time can be freed for other groups.

If you already payed the session, but you inform us through email 3 days before the date of your game, we can change your session date.

If someone had a payed reservation but had not shown up on the time, neither notified us 3 days in advance unfortunately would lose the reservation.

5.

We are a group of more than 6 people. Can we play together in a session?

We have a limit to 6 people per session because the game is designed like this, and also because of physical space and number of tests.

If you are 7 people sure you will enjoy but perhaps is not the best option

If you are 8 people should be make 2 teams


CONTACT US!!!

Address: C/ MENDEZ NUÑEZ, 1 - 1º DCHA (Esq Calle Granada a lado de Plaza de Uncibay en Pleno Centro histórico) In historic center close to Cathedral
Phone number: +34 672 018 849
E-mail: malaga@parapark.es
parapark, escape room